Please read these Terms carefully.

1. General
1.1 This Terms and Conditions for Mobile Phone Service (“Terms and Conditions”) is binding between Loxley Public Company Limited (“Service Provider”) and general subscribers (“Subscriber”).
1.2 The Subscriber has read and understood of the terms and conditions for the service which specify rights and obligations for both the Service Provider and Subscriber clearly and thoroughly, so the Subscriber agrees to subscribe for the service by registering the SIM Card for the application of service with Service Provider via electronics method such as mobile phone device including the typing or choosing of the message or any action that will enable the message to appear in accordance with the method as specified by the Service Provider through the mobile phone device or through the internet or through any electronics media designated by the Service Provider and the Service Provider has enabled or authorized the Subscriber to receive the Mobile Phone Service, it shall be deemed that Subscriber agrees to be bound by and to comply with this Terms and Conditions in all respects.
1.3 Service Provider is entitled to reject the provision of Mobile Phone Service to Subscriber subject to this Terms and Conditions.

2. Definitions
2.1 “Service Provider” means Loxley Public Company Limited.
2.2 “Subscriber” means person(s) or juristic person(s) who enter into agreement for the use of Mobile Phone Service with Service Provider including person(s) or juristic person(s) who use or is in possession of SIM Card for the purpose of using Mobile Phone Service.
2.3 “Mobile Phone Service” shall also mean the Value Added Service, the International Roaming Service and the International Direct Dialing Service.
2.4 “Pre-Paid Mobile Phone Service” means the mobile phone service which the Subscriber shall pay for the fees and any Service Charge to the Service Provider in advance before using the service. However, the pre-paid fees and Service Charges shall be deducted subject to the proportion of timeframe of service usage including the fees and Service Charges as specified under each usage.
2.5 “Value Added Service” means any service such as voice service, image, moving image, data, multimedia or mixed media provided by Service Provider or Value Added Service Provider to the Subscriber in addition to the normal Mobile Phone Service of the call-and-receive service.
2.6 “Value Added Service Provider” means any person or entity that enters into agreement with Service Provider to offer the Value Added Service subject to Clause 2.5.
2.7 “International Roaming Service” means the international roaming service provided to Subscriber by using network of Foreign Service Provider.
2.8 “Foreign Service Provider” means the operator of mobile phone service in foreign country who has mutual agreement for international use of service network with Service Provider.
2.9 “International Direct Dialing Service” means the Mobile Phone Service which enables international direct dial call from Thailand to the number in foreign country through the network of Service Provider and/or other mobile operators who have the co-operation agreement with the Service Provider.
2.10 “Service Office or Branch Office” means service office or branch office or call center of Service Provider.
2.11 “Service Charge” means fees, charges or other expenses collected by Service Provider from Subscriber in consideration of the usage or the intention to use Mobile Phone Service of Service Provider including the International Direct Dialing Service and International Roaming Service and Value Added Service.
2.12 “Scratch Card” means card, document or electronics money (e-money) used to increase the financial balance of Pre-Paid Mobile Phone Service.
2.13 “Subscriber Identity Module Card” or “SIM Card” means the device which contains the micro processing and memory unit that the Service Provider records the mobile phone number of Subscriber to enable the Subscriber in connecting with the network and to record the mobile phone number and other information of Subscriber.
2.14 “Agreement” means the mutual agreement between Service Provider and Subscriber in relation to the provision of Mobile Phone Service to Subscriber with no restriction of the method, which shall be binding and enforceable on Subscriber and the Service Provider immediately in accordance with the rights and obligations specified under this Terms and Conditions, which the Commission already gave the consent, when the Service Provider enables the Subscriber in using the Mobile Phone Service.
2.15 “Apply or Submit an Application” means the registration of SIM Card to enter into the Agreement for the usage of Mobile Phone Service with Service Provider via electronics method such as mobile phone device including the typing or choosing of the message or any action that will enable the message to appear in accordance with the method as specified by the Service Provider through the mobile phone device or through the internet or through any electronics media as currently designated or to be established in the future by the Service Provider.
2.16 “Personal Information” means the name, surname and address of Subscriber including the related information of Subscriber which can identify the Subscriber or may identify the Subscriber, whether directly or indirectly, including the service usage data, mobile phone number and usage behavior of Subscriber.
2.17 “Commission” means the National Broadcasting and Telecommunications Commission (NBTC).

3 Service Provision
The Service Provider shall provide the Mobile Phone Service which the Subscriber has Applied or Submitted an Application and entered into Agreement with the Service Provider. The Subscriber shall have the rights to use the mobile phone number as designated by the Service Provider for the purpose of mobile telecommunication including the Value Added Service and other services in relation to the Mobile Phone Service designated by the Service Provider as currently in service and as to be established in the future.

4 Enter Into Agreement And Service Usage
4.1 Whenever the Subscriber Applies or Submits an Application for the service by the method of registration of SIM Card to enable usage of Mobile Phone Service with Service Provider via electronics method such as mobile phone device including the typing or choosing of the message or any action that will enable the message to appear in accordance with the method as specified by the Service Provider through the mobile phone device or through the internet or through any electronics media as designated by the Service Provider or when the Service Provider has enabled or authorized the Subscriber to receive the Mobile Phone Service, it shall be deemed that Subscriber agrees to enter into the Agreement with Service Provider subject to this Terms and Conditions in all respects.
4.2 The Subscriber shall provide information in respect to the name, surname, address and the copy of personal identification card or other cards as issued by the governmental organization to confirm oneself as Subscriber and the holder of SIM Card, subject to the specification regarding the obligation of Service Provider to collect Personal Information by the Commission. In case the Subscriber does not consent in the provision of Personal Information, the Service Provider shall have the right to temporarily suspend the service in accordance with law and/or announcement, regulations as currently designated by the Commission or to be established in the future.
4.3 The Subscriber shall receive the rights from the service in accordance with the terms and conditions specified in the service plan announced by Service Provider to the applicant or to the person(s) using the service then. However, the Subscriber has the rights to change the service plan and services usage subject to the promotional campaign offered by the Service Provider therein.
4.4 The Service Provider shall have the rights to use the Subscriber’s Personal Information in the services with the Subscriber’s consent for the purpose of business conduct regarding telecommunication and to conform to regulations as specified by the Commission regarding the Protection of Rights of Telecommunication Subscriber Regarding Personal Information.
However, the Subscriber shall have the rights to inspect, request for the copy or request for the certified true copy or amend or suspend or to disclose the Subscriber’s Personal Information or to withdraw such consent for the processing of information by issuing the written request to the Service Provider. In case the Service Provider does not conform to such request, the Subscriber shall issue the written notification to the Commission for the enforcement of Subscriber’s rights and the Service Provider shall request for the fees in case the Subscriber request for the inspection, request for the copy or request for the certified true copy of Personal Information of Subscriber which such fees shall not exceed the regulations specified by the Commission.
4.5 In case of any hindrance incurred by the telecommunication service of Service Provider subject to the standard or quality of service resulting in the inability to use the service by the Subscriber, the Service Provider shall fix such hindrance so the Subscriber can continue using the telecommunication service as soon as possible and the Service Provider shall not collect any Service Charge during such period from the Subscriber. However, the Service Charge incurred during the normal usage shall be the responsibility of Subscriber to pay the Service Charge to Service Provider.
4.6 The Service Provider shall provide the telecommunication service subject to the standard and quality of service as advertised or as informed to the Subscriber. Such standard and quality of service shall not be lower than specified by the Commission.
4.7 In case the Service Provider has provided the mobile phone and/or any device to the Subscriber without any charge for the purpose of telecommunication service, the Subscriber shall have the responsibility to take care of such mobile phone and/or any device received as if it’s one’s own asset and the Subscriber shall return such things in the specified date at the expiration of Agreement. However, the Service Provider shall not regard such event as the condition to put any burden on the Subscriber or to request for liquidated damages or damages from the early termination of Agreement.
If there is occurrence that the mobile phone and/or any device is malfunction, damaged or lost from the action or negligence of Subscriber, the Subscriber shall inform the Service Provider immediately and shall be responsible for the actual damages to the Service Provider which shall not exceed the price of such mobile phone and/or such device in the market therein.
4.8 In case the Subscriber assigns one’s rights of service usage by providing the SIM Card to others, the assignee or Subscriber shall bring the assignee to disclose relevant information of the assignee in order to represent oneself as the Subscriber and the holder of SIM Card subject to the conditions of Commission regarding the specifications for Service Provider to collect Personal Information.
In case the Subscriber fails to conduct subject to the first paragraph, the Subscriber, because of the assignment, cannot deny the responsibility regarding the damages incurred from the usage of telecommunication service of the assignee.
In case the Service Provider agrees with the assignment of service usage from Subscriber to others, it shall be deemed that the rights of Mobile Phone Service subject to the service plan, usage rights of International Roaming Service and/or usage of International Direct Dialing Service of Subscriber are terminated immediately. In such case, the assignee shall apply for the service with the Service Provider.

5 Conditions And Usage Method of Value Added Service
5.1 The usage of Value Added Service which is subject to the password or personal code of the Subscriber, the Subscriber shall solely keep and maintain such password in confidential.
5.2 The Subscriber of Value Added Service shall have the rights to receive each type of Value Added Service no more than the amount and the money specified by Service Provider subject to the information of each service informed to the Subscriber through the medias and in case the Subscriber falsely inputs the password or personal code more than the specified amount, the Subscriber shall be unable to receive any service unless the Subscriber contacts Service Provider to correct such failure for the continual usage of service.
5.3 The Subscriber agrees that the Service Provider shall collect the Service Charge of any charge from Subscriber on behalf of Value Added Service Provider.
However, the Service Provider shall be jointly responsible with the Value Added Service Provider to the Subscriber in damages incurred from the provision of Value Added Service.
5.4 In case the Subscriber wants to cancel the Value Added Service, the Service Provider shall conform to such cancellation immediately and in case of dispute, if Service Provider cannot clearly prove that the Subscriber has the intention to Apply or Submit an Application for the Value Added Service, the Service Provider shall have no right to collect the Service Charge for such Value Added Service.
5.5 The Subscriber can use the Value Added Service in foreign country if the Foreign Service Provider provides such service which the Subscriber shall pay for additional Service Charge at the rate of International Roaming Service subject to the specifications of Foreign Service Provider or the Service Provider.

6 In case the Subscriber Applies or Submits an Application for International Direct Dialing Service with the Service Provider, the Subscriber can call from Thailand to foreign destination numbers subject to the methods and procedures as announced and informed to the Subscriber.

7 Service Charge and Fee
The Subscriber can conduct the top-up process for the usage of pre-paid Mobile Phone Service subject to the procedure as specified by the Service Provider in Clause 8 or the procedures as announced and informed to the Subscriber additionally in the future.
7.1 The Subscriber agrees to pay Service Charge to the Service Provider in accordance with the rate of Service Charge announced by the Service Provider. However, such Service Charge shall conform to the Telecommunication Business Conduct on International 2.1 GHz Range of the Service Provider, and the Service Provider will not collect any additional Service Charge out of scope of these Terms.
7.2 The Subscriber can request to know the rate of Service Charge for International Roaming Service, the International Value Added Service and/or the International Direct Dialing Service at the Service Office, Branch Office, website or call to the Service Provider’s call center.
7.3 The Service Provider may collect the Service Charge lower than the specification subject to the service plan and service usage on the case-by-case basis.

8 Service Charge Payment Method and Due Date of Payment
8.1 The Subscriber shall specify the Service Charge and fees to the Service Provider in advance before the usage via top-up method through the payment channel specified by the Service Provider as follows;
8.1.1 By Scratch Card
8.1.2 The top-up method via ATM machine of each bank such as Kasikorn Bank or other banks which shall be open for business in the future.
8.1.3 The top-up method at the Service Provider’s Service Office throughout the country which the Service Provider’s employee shall conduct the procedures on behalf of Subscriber.
8.1.4 The electronics top-up method through e-refill machine and e-pay machine.
8.1.5 The top-up method via the network of internet service provision.
8.1.6 The top-up method via Interactive Voice Response System (“IVR”).
8.1.7 The top-up method via the bank’s Telephone Banking System.
8.2 The Subscriber can always top-up for the usage of Mobile Phone Service during the service period. In case there’s remaining balance in the service system and the Subscriber has topped-up within the specified period, the system shall add the remaining balance together with the new balance.
8.3 The Subscriber can always request to know the remaining balance within the Mobile Phone Service system and the Service Provider shall inform the Subscriber in writing through USSD service.

9 Service Period
9.1 Each top-up in the amount specified by Service Provider, the Subscriber shall receive the usage period not less than 30 days. However, the total period will can accumulate to at least 365 days.
9.2 The Subscriber must top-up into the service system within 45 days of the designated time of disconnection from the system. No top-up within the designated period will be construed as the Subscriber not wanting to conitinue using the Service.

10 Examination of Service Usage
10.1 In case the Subscriber suspects that the Service Provider collects Service Charge higher than specified or higher than collected from other service providers in the same type of telecommunication service or the Subscriber suspects that the Service Provider falsely collects the Service Charge, the Subscriber shall have the rights to request for the examination of service usage subject to the specifications as announced by Commission of Protection of Rights of Telecommunication Subscriber(มาตรฐานของสัญญาให้บริการโทรคมนาคม พ.ศ. 2549). However, the Subscriber shall issue the request in writing or via telephone or other telecommunication devices or other methods to the Service Office or Branch Office or agent of service center or Complaints Center and the Service Provider shall examine such matters and shall inform the Subscriber of the result of examination as soon as possible which shall not exceed 30 days since the date the Subscriber issues the request. In case the Service Provider does not conduct such procedure within specified period, it shall be deemed that the Service Provider shall no longer have the right to collect the fees or Service Charges from the Subscriber of the disputed amount.
10.2 In case it appears that the Service Provider collects the Service Charge higher than the actual amount from the service usage, the Service Provider shall refund the differential amount to the Subscriber within 30 days since the date of the conclusion of facts and the Service Provider shall pay the interest of differential amount in the same rate specified to be collected from the Subscriber in case the Subscriber pay the Service Charge delay from due date which the Service Provider shall refund the money in cash or cheque or transmit in the Subscriber’s bank account as informed by the Subscriber or top-up into the Subscriber’s mobile phone number or other methods as informed by the Subscriber.
10.3 The Service Provider shall examine information regarding service usage, inform and refund the money (if any) to the Subscriber who have the evidence to prove as the real Subscriber only.

11 Notification for Temporary Suspension of Service
11.1 In case of necessary cause where Subscriber cannot temporarily use the Mobile Phone Service, Subscriber may request for temporary suspension (30 days) of service by informing its intention from time to time by oneself or via facsimile with the copy of one’s identification card or in writing via registered mail with return receipt request to Service Office, Branch office, or Service Center not less than 3 days in advance.
11.2 In the request for temporary suspension of service, the Subscriber shall not pay for the fees or any charge in the process unless the Subscriber suspends the service longer than the maximum period specified by the Service Provider, the Service Provider shall have the right to terminate the service by notifying the Subscriber in advance not less than 30 days.
11.3 Service Provider shall resume the service for Subscriber immediately on the following day after the due date of temporarily suspension of service without charging any fee relating to the resumption of the service from Subscriber.

12 In Case Mobile Phone Handset is Lost or Stolen
12.1 When mobile phone handset with SIM Card is lost or stolen, Subscriber must notify to the Service Office, Branch office of the Service Provider immediately in writing or by phone or by any other communication device or by any other mean, and Service Provider shall take immediate action to temporarily suspend the service and Subscriber shall not be liable for payment arising after such notification unless Service Provider can prove that such incurred debt is due to Subscriber’s own action.
12.2 Service Provider shall take action according to Section 12.1 when it is clearly appeared that the informant is the real Subscriber only.
12.3 During the temporary suspension of service, the Subscriber is entitled to Apply or Submit an Application to Service Provider to re-open the service for same number within 30 days as from the date that Service Provider has received the notification of lost or stolen handset. At the expiration of the said period, the Service Provider shall have the right to terminate the service by notifying to the Subscriber 30 days in advance.

13 Cancellation of Service
13.1 Subscriber is entitled to cancel the service at any time by notifying its intention by oneself in writing to Service Office or Branch office of Service Provider or via facsimile with the copy of one’s identification card to the Service Provider in advance.
In the following event, the Subscriber shall be able to cancel the service immediately;
13.1.1 The Subscriber cannot receive the service from Service Provider from continual event which is out of control of Service Provider.
13.1.2 The Service Provider breaches the material Clause of the Agreement and this Terms and Conditions.
13.1.3 The Service Provider becomes insolvent.
13.1.4 The Service Provider amends the Agreement or the Terms and Conditions of service, resulting in the decrease of rights or interests of the Subscriber, unless such decrease is subject to law.

14 Complaints Regarding Service
In case the Subscriber has the concern regarding the Mobile Phone Service of Service Provider, the Subscriber shall have the right to file the complaints subject to the procedure regarding complaints receiving and remedy to the complaints of Subscriber which the Service Provider already specified and announced.

15 Refund of Service Charge
Upon termination of this Agreement for whatever reason, in case the Service Provider have the remaining balance to refund to the Subscriber after deducting the outstanding balance of Service Charge and/or fees of the Subscriber, the Service Provider shall refund the deposit sum collected to genuine Subscriber or to the authorized person of Subscriber within 30 days as from the date when the Agreement is terminated. The Service Provider shall refund the remaining amount to the pre-paid mobile phone number within the Service Provider’s system as requested by the Subscriber or to be refunded in cash or cheque or transmit into the bank account of Subscriber as informed by Subscriber or by other methods as instructed by the Subscriber which the Subscriber shall present the evidence to prove oneself as genuine Subscriber to the Service Provider.

16 Refusal of the Provision of Service
The Service Provider may refuse to provide the service to the applicant of service in the following event;
16.1 When the Subscriber refuses to provide Personal Information as Subscriber and holder of SIM Card.
16.2 When the Subscriber is suspended from service usage or was suspended from service usage subject to each incident in Clause 17.2-17.5.
16.3 When the Subscriber is terminated from service usage or was terminated from service usage subject to each incident in Clause 18.1 or 18.2.

17 Suspension of Service by Service Provider
Service Provider is entitled to suspend the service immediately without prior written notification to the Subscriber in the following events.
17.1 There is Force Majeure incident incurred by the Service Provider.
17.2 The Subscriber dies or ceases business operation.
17.3 Subscriber uses false document in applying for the use of the service or provides false information in the application of service.
17.4 Service Provider can prove that the Mobile Phone Service provided to Subscriber is illegally used or is used in breach of Agreement.
17.5 Subscriber fails to pay pre-paid Service Charge within the specified period.
17.6 Service Provider has to maintain or fix the telecommunication system used for the service.

18 Termination of Service
18.1 The Subscriber dies or ceases business operation;
18.2 The Service Provider has the reason to believe that the Subscriber has fraudulent behavior in service usage or engages in illegal use of service or is in breach of Agreement.
18.3 The Service Provider cannot provide the service subject to the cause which is beyond the control of Service Provider.
18.4 The termination is subject to law.

19 Amendment
Any amendment or addition of the terms, conditions, regulations, announcements of the service including the change of remuneration rate, Service Provider shall inform Subscriber in writing for not less than 30 days in advance.
In case of the amendment of Agreement which shall affect the rights, obligations or interests which the Subscriber should receive, the Service Provider shall provide such amendment to the Commission for approval for not less than 30 days in advance, unless the amendment is about the terms and conditions of service provision which the Commission provides an exception that such amendment does not require the approval from the Commission. In such case, the Service Provider shall inform the Commission for not less than 30 days after the amendment is in effect.
The amendment in material aspect of the system, technology or any equipment which shall affect in the decreasing efficiency of service or affect the rights, obligations or interests which the Subscriber should receive subject to the Agreement, it shall be deemed the amendment of service terms and conditions and it shall be approved by the Commission before conduct such amendment subject to the second paragraph.
The first paragraph shall not apply to the change of the rate of Service Charge for International Direct Dialing Service or International Roaming Service or the change of rate of Service Charge which the law has stipulated to be in force less than 30 days.

20 Miscellaneous
20.1 The Subscriber agrees that in case the Subscriber Applies or Submits an Application for the service in relation to the Mobile Phone Service, International Roaming Service, International Direct Dialing Service or other services as may be provided by the Service Provider in the future, the Subscriber shall continue to fully comply with this Terms and Conditions.
20.2 The Service Provider reserves the rights to amend, revise or add this Agreement subject to the approval from the Commission or subject to the announcement by the Commission. The Service Provider shall inform the Subscriber in advance through website, Service Office of Service Provider, Complaints Center or through the telephone number of Subscriber. However, this shall not prejudice the Subscriber’s rights to terminate the Agreement with immediate effect.

i-Kool Points, hereinafter referred to as points are subject to the following terms and conditions:
• Points will start accumulating for each new individual top up from 1st February, 2013. Subscriber to subscriber credit transfers and previous top ups are not eligible.
• Accumulated points are updated immediately after top up reload.
• Points are not transferable and not exchangeable for cash.
• Redemption must be issued to the registered i-Kool phone number owner.
• i-Kool reserves the right to change or amend this redemption program without prior notice.

i-Kool Talk, i-Kool Net, and i-Kool Unlimited Data hereinafter referred to as the "Packages" are subject to the following terms and conditions:

• Packages do not extend SIM validity period.
• The fee is fully charged promptly on the day and time subscribers apply the package. If the recurring package option is part of the package, then the fee will be charged automatically at appointed time according to package.
• Once subscribers have applied the package and has been charged, the package cannot be cancelled, changed, transferred, postponed, or refunded.
• i-Kool packages do not roll over or accumulate and can not be used concurrently. When subscribers agree to apply a chosen package, the current package will be removed and replaced immediately by the chosen package.
• In case the package’s validity has expired or the Voice, SMS, or 3G quota provided in the package has run out, the Company reserves the rights to apply standard rates for any additional usage.
• i-Kool packages are only available when using our domestic service on TOT's network and can not be used on domestic roaming services. Standard domestic roaming fees will apply as usual.
• i-Kool packages do not include "Special Numbers" service, such as 3 and 4 digit numbers, and can not be used for International Call Services (IDD) and International SMS. Standard fees will apply as usual.
• The Company will not support or be party to any activity or service that violates the law. The Company reserves the right to terminate services without prior notice of any subscriber using i-Kool services found to violate the law in any way.
• i-Kool Unlimited Data 1 Day Package has a 100MB fair usage allowance. After exceeding usage allowance, the speed will be reduced to 128 kbps.
• i-Kool Unlimited Data 7 Days Package has a 400MB fair usage allowance. After exceeding usage allowance, the speed will be reduced to 256 kbps.
• i-Kool Unlimited Data 30 Days Package has a 3GB fair usage allowance. After exceeding usage allowance, the speed will be reduced to 384 kbps.
• Subscribing to i-Kool's Recurring Package option on any package, gives i-Kool permission to repurchase said package for the subscriber until the subscriber manually opts out or requirements to repurchase said package can not be met.
• When "Recurring" option is applied to i-Kool Talk and i-Kool Unlimited Packages, said packages will automatically be repurchased following its usual expiration. When applied to i-Kool Net Packages, said packages will automatically be repurchased following its usual expiration, or when the package data has reached the minimum threshold.
• While using the Recurring Package option, and the main balance is not enough to cover the fees, the Company will remove the current i-Kool package. If the subscriber desires to continue using the i-Kool package option, they will have to top up their main balance and manually reapply.
• One-time and Recurring Package options can be applied or opted out at any time while current package is active, through i-Kool’s Selfcare website or USSD (*7888#) services only. Additionally, One-time can be applied through the i-Kool Call Center.
• Subscribers accept these Terms & Conditions which may be adjusted by the Company without any prior notice at any time. Subscribers are held responsible to check for any changes to our terms and conditions through our website www.i-kool.net or Customer Care on 02-333-3333.

i-Kool has created this Statement of demonstrate our firm commitment to protect the privacy of the individuals with whom we deal and covers how we treat personal information collected and received, including information relating to the past use of our products and services.

"Personal Information" refers to information that personally identifies you by your name, email address or phone number and other information that is not otherwise available publicly. This Privacy Policy applies only to the practices of i-Kool and the people we employ or manage.

Conditional Use of This Service
Your access to and use of this Service and its contents ("Service") is subject to the terms and conditions of this Privacy Policy ("Privacy Policy" or "Policy"), and all applicable laws. By accessing and using this Service, you ("User" or "you")accept and agree to these without any limitation or qualification.

Terms of Use
Your use of this Service is also subject to the Terms of Use posted on the www.i-kool.net.

Collection of Personal Information
We collect personal information about you (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) through this website only when you voluntarily submit it. This may be when you register on the website, request information, submit comments or participate in some game, promotion, survey or other feature of the website.

We generally only collect personal information about you, which is reasonably necessary to: provide you quality innovative products or services maintain your contact details.

We generally hold personal information relating to: your contact details the products and services we provide or have provided to you.

We do not generally collect sensitive information about you unless required by applicable laws or rules.

Sensitive information includes information relating to:
Political or religious beliefs
Sexual preferences
Criminal convictions
Membership of professional or trade associations or unions
Health information

If you do not want your personal information collected, please do not submit it.

Use of Your Personal Information
We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission. For example, we may from time to time use your personal information to provide information about products and services, which we deem may be of interest to you. However, we do respect your right to ask us not to do this. We do not sell personal information to other organisations to allow them to do this.

We may disclose personal information to other service providers who provide services in connection with our products and services, for example the mailing house who produces our invoices or to share it with our related and associated companies ("Related Parties") as required to perform functions on our behalf in connection with the Service (such as delivery of merchandise, administration of the website or promotions or other features on it, marketing, data analysis or customer services).

i-Kool reserves the right to disclose your personal information in an emergency to protect the health or safety of Service users or the general public or in the interests of national security, if required to do so by law, or for the purpose of or in connection with legal proceedings or necessary for establishing, defending or exercising legal rights.

Collection of Additional Information
Occasionally, when you connect to our Service, we may automatically collect certain technical information. This might include your type of device used to access the Service as well as the character and duration of such use. Any material collected in this manner shall be deemed non-confidential and non-proprietary and we (or our designees) will be entitled to use any or all of the material in any manner without compensation to you.

Security of Your Information
We may use certain reasonable security measures to help protect information you send to this Service. However, we cannot guarantee the security of such information. To the fullest extent permitted by law, we disclaim all liability and responsibility for any damages you may suffer due to any loss, unauthorized access, misuse or alteration of any information you submit to this website.

Other Sites
This Service may contain links to other services that we do not own or operate. We do not control, recommend or endorse and are not responsible for these services or their content or privacy policies. Downloading material from certain services of this nature may risk infringing intellectual property rights or introducing viruses into your device. i-Kool disclaims all liability in such situations.

Jurisdiction
All matters relating to the Service are governed by the laws of Thailand and you agree to submit to the non-exclusive jurisdiction of the Thai courts for settlement of any disputes.

Transfer of Assets
During the course of our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, personally and non-personally identifiable information we have collected about the users of the Service may be transferred to such entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.

Severability
If for any reason, any provision herein is found void or unenforceable, it will be severed to the extent void or unenforceable and the remaining provisions will continue in full force and effect.

Changes
i-Kool will occasionally update this Privacy Policy to reflect company and user feedback. When we post changes to this policy, you will see the word "updated" next to the Privacy Policy link on the front page of the i-Kool website. If there are material changes to this Statement or in the manner i-Kool will use your personal information, we shall post a prominent notice on the i-Kool website 30 calendar days prior to implementing the change. Any changes will be effective immediately upon the expiry of the 30 days, and by continuing to use the Service, you agree to any changes, and by providing continued access to the Service we are providing you consideration for agreement to such changes.