News Keep up to date with i-Kool
01 July, 2017 - TOP UP Online with LINE Pay and get a 50% BONUS

Starting July 1, 2017, you will be able to use Rabbit LINE Pay to purchase Top Ups. To celebrate our new payment channel, we are giving our customers a 50% bonus to online refills made through Rabbit LINE Pay until August 31, 2017. So when you Top Up 50, 100, 300, or 500 Bahts through Rabbit LINE Pay online topups, you will receive 75, 150, 450, or 750 Bahts respectively.

To TopUp through LINE Pay, just download the LINE app and create a Rabbit LINE Pay account if you don't have one yet, if you already do, then your set. Follow the link WebSelfcare TopUp or type http://selfcare.i-kool.net/PaymentTopup.aspx into your browser.

01 April, 2017 - i-Kool Refill Bonus

i-Kool customers who refill with scratch cards get a 50% bonus on top of the usual refill amount from now until May 31,2017. For every purchase of i-Kool 50 or 100 Baht Scratch Cards, you will receive 75 or 150 Baht with 30 days respectively. These scratch cards are only available at i-Kool dealer shops and event locations. Follow i-Kool activities and special offers at Facebook or Line@ account: @i-kool

01 November, 2016 - i-Kool Points for Days ... Exchange Your Points for Validity Days

Today i-Kool customers can now use i-Kool points accumulated through top-ups in exchange for validity days now. You can check you current i-Kool points by dialing *700*5#.
   • redeem 3 days for 20 Points
   • redeem 7 days for 40 Points
   • redeem 30 days for 150 Points
SIM's are required to be in an "Active" status at time of redemption. Customers can also exchange as often as they want, but can not accumulate more than 365 days. Please note that i-Kool points can only be applied to the same number where the points were accumulated on.

In order to exchange your i-Kool points, please contact our Call Center at 02 333 3333 during business hours.
You can check you current i-Kool points by dialing *700*5#.

04 April, 2016 - i-Kool Domestic Roaming on 2100MHz

For all customers that own a SIM where domestic roaming is available, you will automatically be able to roam on AIS's 2100MHz starting 2016/04/04.

23 May, 2016 - i-Kool System Maintenance

i-Kool will be running maintenance on our systems starting May 24, 8pm until May 25, 6am. Things that may be affected during this time include:
- Selfcare Website
- Online Refills through KBANK and Paysbuy
- Purchasing Packages through Seflcare and *7888#
- SIM Registration (dealers)
- SMS notification messages from i-Kool's systems

Subscribers may still purchase topups through Counter Service and refill by dialing *777*PIN# and check their balance through *700#.
We apologize for any inconveniance this may cause.

04 April, 2016 - i-Kool Domestic Roaming on 2100MHz

For all customers that own a SIM where domestic roaming is available, you will automatically be able to roam on AIS's 2100MHz starting 2016/04/04.

17 Dec, 2015 - Domestic Roaming on AIS's 900MHz Frequency will be terminated on Dec 22, 2015

Due to NBTC's announcement regarding the auction of the 900MHz frequency on Dec 15, 2015, i-Kool's domestic roaming privileges on AIS's 900MHz frequency will be terminated on Dec 22, 2015. Customers will still be able to continue using our services on TOT's 3G network as usual.

We apologize for any inconvenience this may cause and will be giving 250MB of bonus data to all active customers. Customers will start receiving their bonus on Dec 23, available to be used within 30 days from date received.

16 Nov, 2015 - Our New Activations Promotion has been extended till the end of the month

i-Kool is giving you an extra 15 days to activate a new SIM and receive your special bonus.

For more details you can click Here

1 Oct, 2015 - New Activations now get an extra 3GB free

New activations on any plan will receive an extra 3GB of data starting today through November 15,2015.

For more details you can click Here

16 Sept, 2015 - i-Kool Net 3GB Package now 45 days and new Recurring option.

Sept 16th onwards, i-Kool's Net 3GB package now gets 45 days worth of validty from 30. i-Kool is also offering a new recurring service, where you can apply the option to your package to automatically renew them.

Take a look at i-Kool Packages Here

28 Aug, 2015 - IMPORTANT!!! Unregistered Prepaid SIM cards will be terminated by September 30, 2015

According to NBTC's announcement, unregistered SIM cards must be terminated by September 30, 2015. Dial *151# to check your registration status. Please present your ID or passport with your i-Kool3G SIM to verify your identity and register at any of the following locations: i-Kool3G dealer shops, NBTC Branches, Registration booth at Loxley Building Klong Toey, our Mobile Service Center at Loxley Building Bangkhen. If you have any questions, contact our Call Center at 02 333 3333 for more information. Registration is free.

Please remember to register your SIM at time of purchase.

10 July, 2015 - Kasikorn Bank services suspended between July 17-19,2015

KASIKORN BANK will suspend services temporarily for system and service efficiency improvements between July 17-19,2015. This will cause downtime for
i-Kool's Top-Up service via all KBANK channels. Please be aware and prepare accordingly so your service is not disrupted. All other Top-Up channels will be available as usual.

7 July, 2015 - i-Kool's Online Store is now in service

Looking for an i-Kool SIM but can't find a shop near you? You can now conveniantly head to our Online Store and order one today. Your delivery will arrive by Thailand Post's EMS service.

30 June, 2015 - IMPORTANT!!! Unregistered prepaid sims will be barred after July 31,2015

Dial *151# to check your registration status. Please present your ID or passport with your i-Kool3G SIM to verify your identity and register at any of the following locations: i-Kool3G dealer shops, NBTC Branches, Registration booth at Loxley Building Klong Toey, our Mobile Service Center at Loxley Building Bangkhen. If you have any questions, contact i-Kool’s Call Center at 02 333 3333 for more information. Registration is free. Failure to do so before July 31, 2015 will result in all services being barred except for emergency calls only.

24 Mar, 2015 - D-Day, April 1, Prepaid Sims will no longer be sold without registration!

On March 20, 2015, Mr. Korkij Danchaivichit. Deputy Secretary of NBTC, has announced that April 1 onwards, operators are not authorized to sell ready to use prepaid SIM cards without registration.

The government has declared that Prepaid SIM cards be registered as a national agenda, in order to identify ownership, of said SIMs

Prepaid SIM buyers are required to show their identification and register before being able to purchase a SIM card from any dealers. Registration is free of charge to consumers.

There have been reports that some retailers are charging 10-50 THB to register. Please report these individuals to NBTC or your operator's call centers.

You can check if your sim card has been registered by dialing *151# and pressing call. You will get a response message informing you if you have registered with an identification number or a message providing a code to register with.

21 Jan, 2015 - NBTC now mandates all owners of prepaid SIM cards to register for security reasons

The National Broadcasting and Telecommunication Commission (NBTC) now orders all mobile phone operators to require mandatory registration of all owners of prepaid SIM cards by end of July, otherwise their phone use will be cut off.

The mandatory registration of prepaid SIM cards by the NBTC was decided for security reason as many unregistered SIM cards had been used by southern insurgents in igniting bomb explosions, and some were used to deceive the people.

The NBTC held a meeting with five state and private mobile phone operators today and reached an agreement that the service providers will notify their prepaid customers to produce identification documents for registration of their SIM cards from February 1 to July 31.

Failure to register their prepaid SIM cards, service providers will cut off their phone signals, thus disrupting their outgoing calls and Internet connections.

However they still can use the phones to receive call for a certain period. At present there are 90 million prepaid users but only 1.7 million have registered.

Source: http://englishnews.thaipbs.or.th/

1 July, 2014 - i-Kool Website

i-Kool has redesigned its website.

1 July, 2014 - Farewell Tune Talk

i-Kool will no longer be distributing SIM cards with the Tune Talk logo. Previous Tune Talk SIMs will now be converted to i-Kool SIMs and can be used as usual. Customers can still refill through the same channels as before, but look for the i-Kool logo instead. If you have any questions, please contact our customer service at 02 333 3333.

28 June, 2014 - NBTC "2-SHOTS"

NBTC has released an app-based mobile registration for prepaid customers. Dealers of SIM cards of every telecom operator brand, will use the app to take pictures of a customer's newly purchased SIM card mobile number and national ID card (passports for foreigners).
Customers who have already purchased a SIM card and need to register, can find a dealer an go through the same process as a newly purchased sim, but instead of giving their mobile number(for privacy reasons), they can dial *151# to recieve a code instead.

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